We're pleased to offer the following services at Riverbank Animal Hospital:
Previously a walk-in clinic, we are now offering appointments beginning on January 2, 2024!
We do hope that by moving to scheduling appointments, we will be better equipment to faster serve you and your furry friends. We are excited to offer this to clients, and hope you'll call us today to make an appointment to come in!
We are requiring a $50 deposit at the time an appointment is made.
Cancellation Policy
We do ask that if you need to cancel an appointment for any reason you contact us to let us know. Any appointment cancelled 48 hours or more has the option to receive their deposit refunded, or can be left as a credit on the account as a deposit for the next appointment needing to be made. Appointments cancelled less than 48 hours out will not be refunded the deposit, but that deposit will remain on the account as a credit.
No-show Policy
Any appointment that no-shows will not receive their deposit back, and the deposit will not remain on the account as a credit. The deposit will be charged as a no-show fee, and you will be required to pay a new deposit when making future appointments.
We understand that changing from a walk-in clinic to appointments can make it seem like we are not available to help in an emergent situation. If an emergency arises during our business hours, or you ever feel that your pet needs emergency treatment, do not hesitate to call or come in immediately. Emergencies can be things such as accidental ingestion of rat poison, hit by car, and chocolate ingestion, etc.
We will also still be available for urgent care, even if the condition is not life-threatening! If you feel your pet needs to be seen urgently, call us to ask about how we may be able to "squeeze" you in between scheduled appointments. When you arrive, our receptionists will be able to give you an estimate on how long you may have to wait in order to be seen.
Surgical Services
We provide full surgical services at our clinic including routine spay and neuters, soft-tissue, and orthopedic surgeries. We will begin requiring appointments for surgeries beginning on January 2, 2024. All scheduled surgeries will require a $100 deposit at the time of making the appointment that will go towards the bill on the day of surgery. Please call us today to schedule any future appointments!
- Spaying
- Neutering
- Tail Docking
- Dew Claw Removal
- Declawing of Felines (front feet only)
- Limited Orthopedic Surgery
- Entropian Surgery
- Eye Enucleation Surgery
- Hernia Repair
- Dental Extraction
Pain Management and Control
We know the issue of pain management is of great concern to pet owners today. As in human medicine, we have a variety of medications available to manage your pet’s pain both before and after surgery and in the event of trauma. We would be pleased to discuss the options available to you and your pet under any of the above circumstances including laser therapy.
Laser therapy is a painless use of laser energy to generate a photochemical response in damaged or dysfunctional tissue. Laser therapy can alleviate pain, reduce inflammation, and accelerate recovery from a wide range of acute and chronic conditions. As rehabilitation specialists know, the main goal of treatment for many painful, debilitating conditions is to facilitate improved function and mobility. Laser therapy is a drug-free, surgery-free technique to help make that goal a reality. Cleared by the FDA in 2003, Class IV Laser therapy has become standard of care for many musculoskeletal injuries. Evidence-based clinicians are confident incorporating laser therapy into their practices due to the growing body of literature supporting efficacy and recent endorsements of the technology by multiple professional organizations.
Laser Therapy accelerates the body’s natural healing process through photo-bio-modulation. Laser therapy provides tangible benefits to your patients, your clients, and your practice. Laser therapy is effective in treating chronic conditions, acute conditions, and post- surgical pain and inflammation.
Clinical Benefits
- Non-pharmacologic pain relief
- Effective for difficult conditions
- Alternative to surgery
- Fast treatment times
- Easy, comfortable, non-invasive treatment
- Scientifically-proven
- Dogs
- Cats
*Select veterinarians only. Call us for more information.
Boarding
We have separate dog and cat facilities to provide your pet with a comfortable stay while you are away. We will feed any specialized or prescriptive diets that may be required as well as medicate any animals as needed. We have a private room with cat condos for cats and a spacious, fenced- in yard for exercising dogs.
You will have the added benefit of knowing that if your animal experiences any illness while you're away, it will be promptly and competently addressed by one of our clinicians. For a tour of our boarding facilities, please feel free to drop by anytime. To set up dates for boarding feel free to call us today. All boarders are required to be up-to-date on vaccinations, as well as heartworm tests and flea/tick/heartworm preventatives. If your pet is not up-to-date on these, we do require they be completed before the pet is dropped off for boarding.
Microchip Pet Identification
Microchipping has become a very popular and safe way to permanently identify your pet and you as the owner in the unfortunate case that your pet is lost. Microchipping involves placement of a small electronic chip the size and shape of a piece of rice just under the skin in the neck area. A needle is used to inject the chip. The injection is comparable to a regular vaccine injection.
If your pet becomes lost and is transported to a humane society, the humane society will be able to scan your pet for the chip and contact you. The scanner is similar to a scanner found in the grocery store.
We advise you to use this system of identification as well as a collar identification system on your pet.